"Ian is my technician and I know I can trust him to get things working again."
- Owen with Mt Vernon Community Band
"My service person was Bill. He was courteous and explained to me where I could understand the issues with the copier. Bill was the technician who worked on our copier and couldn't be happier with the results. I've used MP Copiers once and the work was excellent. I will recommend the company to anyone needing services."
- Gail with NIST
"Provided all the information I required to have you repair my printer. I've hooked up the printer and it works like new. Very responsive to my needs."
- Bernard with a personal printer
"Exceptional. He really goes above and beyond to let you know what is going, things you can do to help your situation. Allen is very professional and service oriented. We could not ask for a better representative."
- Rebecca with Inova Health System
"Polite & professional, very efficient, helpful."
- Mark with IFH
"Yes the response was timely. Highly professional with a evident knowledge of HP Z 6100 Design Jet. I will recommend your company to our contract office to provide services to repair and replace cartridges, print heads for our HP Z 6100 Design Jet, etc. It's vital equipment for our office and our mission."
- Fidel with USDA
"I called and left a message on the answering machine on Friday and Ian called me promptly on Monday morning. Very prompt. He asked if we wanted the fax machine to ring louder or softer. Very efficient,Great customer service."
- Shemel with Inova Health System
"One of the reasons I use MP Copiers is the courteous, prompt response from your receptionist/dispatcher. Your technicians are always knowledgeable, polite, and courteous almost to a fault. Do what ever you need to do to keep them."
- Thomas with Custom Computer Cable Inc.
"This is one of the best companies I have ever dealt with in terms of customer service. Technician is one great guy. Came out quickly, kept me in the loop on what was going on. He was timely and efficient."
- Keith with NCG Insurance
"Perfection! He's terrific and super polite, always!!! I have an old model but your company is awesome!!!"
- Dayna with Inova Health System
"As always! Everyone is always so very friendly, courteous, and professional. To me...that is truly a winning combination for any company. Phillip is a complete joy to work with...very professional and very courteous."
- Doris with Hendershot, Burkhardt & Assoc.
"Technician arrived much sooner than I thought he would. Very happy with service!"
- Melissa with Inova Health System
"Receptionist was more than polite, very helpful, and knew exactly what was needed to handle our problem. He is more than patient with us and knows this equipment so well. We have always had great service from MP Copiers and they are always looking at ways to save us money."
- Dianne with Children's Health Care Center of Northern Virginia
"WE ARE TOTALLY AMAZED THAT OUR COPIER WAS DELIVERED TO US THE SAME DAY!!! I can't thank you enough for the quick turnaround. The impact we would've faced would've been huge to our patients!! WE CAN'T THANK YOU ENOUGH!!!! WE ARE BEYOND "HAPPY" more like THRILLED AND ELATED!!! The Therapists were very happy to have the copier ready to copy materials they needed for their groups!! The techs had the copier up and running in no time!! Very quick and efficient!!! We are VERY happy with MP Copiers. Whenever we call you guys send someone out immediately."
- Sara with Inova Health System
“Very quick response Our technician did an excellent job, corrected the problem, explained the problem, and suggested further solutions Always on top of your game.”
- Jeffrey with Inova Health System
"MP Copiers is the most efficient copy service that I have used. MP Copiers has prompt and friendly service. Highly Recommended!"
- Debbie with Seton School
"Very friendly and helpful. Dropped off in AM and picked it up in afternoon. I will definitely use your service again when and if I need my printer serviced."
- Ruth for a personal printer
"Everything was excellent!...your tech showed up so quickly I thought he might be a relative of Clark Kent."
- Bob with Mike's Flooring Companies
“Everyone in your office is always very helpful. He took the time to assist me with everything I needed and he answered all of my questions and showed me how to perform tasks and made sure I was confident before his departure. In my experience with MP Copiers, your staff have always been ready to help and problem solve.”
- Angel with Inova Health System
"Phillip did a great job. He was very thorough. He is going to follow up with some replacement parts once they are in. Very timely. Very thorough. Took his time to be sure it will be repaired correctly."
- Ruth with Impact Publications
"Your receptionist is lovely - she listens and doesn't instantly cut you off, as many others do, to direct the call to someone that might help with the question."
- Lynn with Potomac Health Foundation
"It was sooner than originally told, which was great! He was very knowledgeable about his work and was very efficient and friendly"
- Peggy with Solid Waste Services
"Consistently I receive the most excellent service from all members of MP Copiers that I have encountered."
- Sandy with Inova Health System
"Came out same day I called and got copier back in service! Many thanks!!"
- Christine with Winkler Pool Management
"Bill visited our office and he is always extremely thorough and patient...He was aware that this is our busy season and we are dependant on our copier - he came twice in one day to help us out. I think he is fantastic."
- Celine with High School Diplomat Program
“Technician did an excellent job with our copier repair. He called ahead of time to give us an ETA, and arrived well within that time frame”
- Johnny with Inova Alexandria Hospital
“Always very professional and pleasant. Very professional, knowledgeable, and nice. We have been clients of MP Copiers for over 10 years. I am very pleased with the services and the products that we have received from this company; It has also been a pleasure to work with the technicians and the administrative staff. They are always professional and courteous”
- Judith with Heritage Fellowship Church
"Mynor arrived early this morning and stayed until everything was working and we understood how to use the basic fax and scan features. Mynor was extremely patient with us. Thank you for sending him!"
- Nadine with Fairfax County Professional Fire Fighters & Paramedics
"I want to comment Bill for his fine work. He always handles problems with ease. We appreciate his understanding work and professional manners."
- Giovanna with Inova Medical Group
"First class treatment, entirely...Well done in every way"
- Edward with Edward J. Flood, Attorney
"We at Prepare2Excel thank you, all the members of MP Copiers, for their efforts / outstanding support to meet the customer demands in a timely manner. Especially Sean, always exceeds the customer expectations. I recognize him as a solution provider and trustworthy person."
- Venkat with Prepare2Excel
"101%. Allen has done an excellent job on our unit. Always comes to unity promptly as we request."
- Jennifer with Inova Fairfax Hospital
"Appreciate how quickly service person was sent to us"
- Amy with VCU School of Medicine Inova Fairfax Campus
“The repair person your company sent was patient and thorough. I recently took over as Director of HSD, and I am not familiar with the copier at all. He took extra time to show me some details and was extremely helpful. Thank you”
- Celine with High School Diplomats Program
"Phillip was very helpful, he made sure that we had everything that we needed before he left!”
- Liz with Griffin Capital Funding
"The broken part was replaced within less than one hour from the time the issue was reported to MP Copiers. Technician understood what part was broken and came with the part. We were very grateful for that. Thanks for the excellent customer service. As mentioned above the response time surprised all of us."
- Hanna with Inova Health System
"Always great and helpful, absolutely beyond satisfied and exemplary. Love the service and the tech who comes to service our machines is absolutely fantastic!"
- Omar with Inova Health System
"Very happy with service, left the machine very clean"
- Judy with Inova Health System
“I didn’t expect him to be here so quick as we needed a part ordered but he was here the next day”
- Rebecca with Leesburg/Sterling Family Practice
“Overall and with no prior knowledge of or experience with MP, I was honestly surprised at how incredibly fast, efficient, thorough, and easy this process was...what a way to start the morning in the office.”
- Megan with Community Council for the Homeless at Friendship Place
"I can always expect to have service on the same day when Ian is on duty"
- Stephanie with Inova Health System
“The repair guys are great…”
- Cathy, with Katchmark Construction, Inc.
“I submitted my repair request online. Great technician. Always knows how to fix our problem and does it very well.”
- Jeffrey with Inova Health
“Very professional and friendly”
- Wil with VCU School of Pharmacy
“Very nice, knowledgable technician. Thanks so much”
- Kim with Paramount Mechanical
"We called with our machine completely down. Phil was here in about an hour and has us up again very shortly. Always fabulous service!"
- Bonnie with Calverton Self Storage
“Technician was very thorough in checking our machine and did everything that was needed to be done until the machine worked perfectly.”
- Elizabeth with Inova Health System Foundation
“…taken care of our copier dilemma… professional, prompt, and courteous. He is always smiling and assists with our copier dilemma. His is top notch, and we are GREATFUL he works on our machine."
- Selena with Inova Fairfax Hospital Pharmacy
"Alwasy professional., MP Copiers said it would be the following week, which it was the beginning of the following week., I didn't watch him install printer however he did and it works., I've been dealing with MP Copiers since I've had my business in the late 1990s."
- Holly with Ambassador Accounting Inc
“…came quickly, acted professionally."
- Bill with TAAP, Inc.
"The technician was very thorough, pleasant, and took care of our problem!!"
- Ellen with Austin-Weston Center
"Very timely and very flexible in dealing with my schedule too."
- Kathy with B & B Consulting Group
"He always does an excellent job"
- Judy with Gregory Bodoh & Associates
"The technician got right onto fixing the problem and communicated his plan for the repair graciously with the office staff. We enjoy his personality as well! :) Thank you for your prompt service and customer service."
- Becky with Believers Baptist Church
"He was very helpful and seemed to know his stuff. He explained everything he was doing."
- Patty with Reston Bible Church
"Bill was amazing! We had another copier tech from another company look at our machine before we found MP Copiers. The other technician said our copier couldn't be fixed unless he transported it to his warehouse. Then he recommended we purchase another machine, instead of repairing it.
Bill, from MP Copiers, fixed the machine at our office! He then cleaned the machine and gave us a lesson in how to use it and change the toner, etc. Our copier is working beautifully, thanks to Bill!!! We will always use MP Copiers!"
- Susan with Fairchild Properties, LLC
"Bill was fast and efficient"
- Manon with Kajeet, Inc.
"Very timely and great communication. Our technician was prompt and efficient. The coordinator I spoke to on the phone was also very helpful. Well done"
- Eric with Acreage Title
"I would highly recommend MP Copiers to all of my acquaintances. The two individuals (Christina & Phillip) that I dealt with had excellent customer service skills which means a lot. They don't mess around, they get you taken care of in hurry. Very satisfied customer here!"
- Doris with Dominion Septic Inc.
"Bahman always lets me know 'what' is wrong and follows with a plan of what we need to do to fix it."
- Pam with Inova Health Systems
"My god, he got here within 1 hour after I called the issue in. I wish take out was this quick! Amazing, he understood how much we use our copier and gave us priority when it came to installing the parts we needed."
- Fabio with Main Event Caterers
"The man who comes out to service us is always professional and resolves issues quickly."
- Robert with Comfort One Shoes
"The technician was out within a day."
- Elizabeth with RPAI One Loudoun
"Phillip is great"
- Joanne with East Coast Insulators Inc.
"Tech arrived not even an hour after my call."
- Doris with New Dimensions Inc.
"Outstanding service. Not only set up and trained us on the equipment, helped us fix network problem! Very friendly employees. "
- Medlee with Serve Our Willing Warriors
"I called late on a Friday and technician was here even before I came in on Monday morning and fixed the problem. He came back later to give me details about the repair. Technician is well known to me and has been coming out for repairs for several years. He does an excellent job, he is courteous and timely."
- Renee with Inova Fairfax Hospital
"I never have any issues calling MP Copiers. Bahman is wonderful, he does a GREAT job and he always calls ahead."
- Sara with Inova