Posted by Mark Yingling on Sep 28, 2015 12:45:13 PM

We found the articles below interesting for different reasons. The first is a link to a whitepaper with tips for getting your patients to pay up! The second, and not specific to healthcare, outlines why you need to pay attention to passwords for ANY device attached to your network. Next are five tips to improve your patient customer service and we wrap with a look at five mobile document scanning applications. You might not think those would be useful, either personally or for business, but give it a read – you might just change your mind.


Everyone Loves Cash Flow!

According to a National Center for Health Statistics study, in the first quarter of 2013, 32.5% of persons under age 65 with private health insurance were enrolled in high-deductible health plans. Yet despite this growing number, many current patient collections efforts have yielded lackluster results. 

Download this white paper, Patient Collections: Business Critical for Today’s Medical Practices, by nationally recognized revenue cycle expert and author Elizabeth Woodcock, MBA, FACMPE, CPC, where you’ll learn efficient and proven patient-friendly collection tools.

Download the paper (brief form required) HERE.


This Is Why We Change Your Passwords

In this Forbes article, Just How Secure Are IT Networks in Healthcare, the author points out a potential security hole when using network-attached copiers, printers, scanners, and multifunction printers (MFPs). Because these devices have an IP address, unless the default password is changed there’s an open door for malicious intent. Closing the door and securing your information is fairly simple – change the password when these devices are connected to a network.

Read the article HERE.


5 Tips for Patient Satisfaction

This three and a half minute video is packed with simple, yet effective tips from three experts to improve your patients’ satisfaction with their office visit. Including one that bothers me, #3 – Don’t room too soon.

Watch the video HERE.


Mobile Scanning

Being able to capture a document with your phone or tablet can come in handy when you want to share a magazine recipe with a friend or a receipt on business travel. As mobile devices become more ubiquitous in life and the workplace, you should start thinking about how or if they can be used in your office. Today, the personal often leads into business. Experiment with one of these five document scanning apps for your mobile device.

Read about all five apps NOW.


We’ll continue to bring articles that we’ve discovered and found valuable to your attention in the coming months. If there’s any topic you’re especially interested in, let us know.


Focus on Patients, Not Printers or Copiers.


Topics: patient satisfaction, mobile document scanning, security