Advice from an industry leader *

Posted by staff on Jul 25, 2018 3:08:05 PM

Time to refresh your print fleet

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Topics: Insider, copier, productivity, scanning, technology trends, print services, security

When is it time to replace your copiers?

Posted by Mark Yingling on Oct 13, 2017 10:26:18 AM

Is it time to upgrade your copiers & printers?

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Topics: copier, productivity, security

Make Your PDFs Searchable

Posted by Mark Yingling on Sep 18, 2015 11:33:25 AM

Did you know that you can make your PDFs searchable so that they are easier to find (that is, CAN be found)?


A quick mini-tutorial about search. There are essentially two ways that documents are indexed and tagged so that they can be found – keyword or full-text. Keywords are (or should be) part of your tagging system and are used to describe the document: customer/patient name, illness, reason for visit, etc. Full-text search means that every word within a document is indexed so that a search query will look for matching words within the body of a document. These two methods are usually combined for stronger results.


We tell you that so you’ll understand why searchable PDF is worth doing. If you rely on keywords and tagging (manual or automated) to generate the metadata (keywords) for you to find PDF documents, when those documents are tagged (described) incorrectly they effectively become invisible to search. If you were to accidentally tag a document as “chocolate” when it was actually about “peanut butter”*, when you search on “chocolate” then the document would not appear. However, had the document been full-text indexed, it would show in search results.

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Topics: productivity

Copier Uptime Equals Productivity Savings

Posted by Mark Yingling on Sep 1, 2015 4:19:46 PM

Let’s get the obvious out of the way first: if your copier isn’t working then your business documents aren’t flowing or working as smoothly as they need to be either. If you’re a large enough company, you can reroute your print, copy, scan, or fax job to other devices. Of course, then you may be getting in the way of your co-workers, or having to waste time walking to another corner of the office.


Your business is most efficient when all of your office equipment is humming along smoothly.


Equipment uptime is one key to business success. If your equipment is stopping and starting, so are your employees.

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Topics: productivity

Pay By the Page: A Different Way To Look At Printing And Copying Costs

Posted by Mark Yingling on Aug 25, 2015 10:58:34 AM

One of the more annoying aspects of printers and copiers is that they always seem to run out of ink only when you really NEED to print a document. Managing ink and toner supplies for your office output devices can also be tedious.


Yet, if you’re in business, you need to be able to print, copy, and scan documents for your own use and to communicate with your customers. Rather than doing this all yourself, there’s a different way of looking at printing and copying costs: cost-per-copy.

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Topics: copier, productivity, print services

Protect Your Office Equipment: Plug In To a Power Conditioner

Posted by Mark Yingling on Aug 10, 2015 9:01:13 AM

Your copiers, printers, scanners, and other office equipment require substantial investment (from a few hundred to tens of thousands of dollars) and need to be taken care of so that they last. I bet you didn’t realize that one of the simplest ways to protect your investment in your office equipment – and keep them running – depends on what you plug them into.

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Topics: copier, productivity

My Copies Have Black Lines – How Can I Fix It?

Posted by Mark Yingling on Aug 5, 2015 8:35:00 AM

Little black dresses at cocktail parties are 100% classic. Little black dots or lines on your copies are just 100% annoying. Fortunately, the solution is usually fairly simple; requiring some cleaning materials and a bit of elbow grease.

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Topics: copier, productivity, repair

7 Tips to Increase Copier Uptime for Productivity

Posted by Mark Yingling on Jul 17, 2015 12:32:00 PM

There are few things in (work) life more annoying than pushing “print”, walking over to your copier or printer, and then seeing only an empty tray – and a flashing light on the display screen.

Printers, copiers, and scanners each have a large number of moving parts. We’re going to focus on multi-function peripherals (MFPs, you probably call them your copier) today. Some of the larger multi-function peripherals have thousands of parts. While these products from every manufacturer are extremely reliable, they will break, the software will “hiccup” – something will happen that can be a drag on your productivity for a few hours.

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Topics: productivity, paper jams

Anyone Could Use a Copier

Posted by Mark Yingling on Jul 7, 2015 10:49:31 AM

“I don’t work in a large office, there’s no way I need a huge piece of office equipment like a copier. Your title is wrong,” I can imagine some of you thinking. Read on, I think I can change your mind. 

First off, printer ink is expensive. When you buy an “inexpensive” MFP or printer from a big box store, you think you’re getting a deal and the ability to print office documents economically. Not really. Depending on the printer, how much you print, and the yield (number of documents you can print from each ink cartridge), you could easily pay double, triple, or more than what you paid for the printer in just ink. If you’ve ever bought a razor on sale and then experienced sticker shock when you bought blades, you know exactly what I’m talking about.

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Topics: copier, productivity


Posted by Mark Yingling on Jun 5, 2015 5:28:00 PM

Welcome to our new website, which we created for you. We’ve reorganized and refreshed it so that it will be easier for you to find the information you want and to give you a clear picture of what we offer. We’ve also added this blog, through which we look forward to sharing our knowledge and experience with you – helping you with ideas to make your business more effective.

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Topics: productivity