What Does My Copier Have to do With Patient Focus?

Posted by Mark Yingling on Jul 24, 2015 12:50:54 PM

We are all in business. Everyone has customers. It’s just that, when we go to the doctor, as customers, we’re all called “patients.”


If you help to manage a medical practice*, you know there is a lot of paperwork – billing, invoices, patient files, etc. Hopefully, your “paperwork” isn’t entirely still paper. If it is (or even if “only” some of it is), read on.


Does this sound familiar:

A new patient enters your practice. You then scan his insurance card and hand him a clipboard with new patient information. After struggling to remember if his grandparents had any medical conditions, he hands the paper form back to you; along with his signed HIPAA statement. You label a manila folder and start placing his documents in it. The file is handed to the nurse. The nurse hands the file to the doctor. The Doc adds his notes to the file . . . eventually the manila folder ends up in a filing cabinet after a stop to be coded for billing. A few months later, back comes your patient and the paper hand off continues on.


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Topics: healthcare, scanning, electronic documents

Technology Trends for Doctors’ Offices

Posted by Mark Yingling on Jul 15, 2015 10:47:12 AM

Here’s a quartet of articles that will improve your understanding of technology and how to apply it to improve the efficiency of your healthcare practice. These four articles address security, training, document imaging, and technology trends you should be aware of – if you aren’t already.


Read on.


5 Technology Trends Driving Family Practice Success

Even if you’re larger than a family practice, these are technology trends you need to be aware of. This short whitepaper outlines and explains five trends that can help practice profitability. These are:

    1. Shifting to the cloud to reduce costs and gain convenience
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Topics: healthcare, technology trends

ICD-10ICD-10 Is Coming

Posted by Mark Yingling on Jun 11, 2015 2:04:49 PM

You know what ICD-10 is and how it’s going to affect your workload in the coming months before the deadline more than we do. We empathize at the explosion of 13,000 to 68,000 medical codes. Though with the AMA pressing for another delay – a two year delay – maybe the deadline will move again.

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Topics: healthcare, ICD-10