Over the past few weeks, we’ve mentioned document scanning and document imaging a few times while discussing the value of your copier/multifunction printer. Sometimes, it’s hard to picture how technology can work for you without a solid understanding of the process. This post will briefly outline the document capture process. Before we begin, a caveat. Note that capture, while simple in what it does, is very complex and a technically sophisticated set of technologies behind a façade of simplicity (there really is an app for that). In larger organizations and at high volumes, capture becomes a complex task, albeit one with a proven ROI. Research from AIIM indicates that most capture installations report ROI in fewer than 12 months, often in less than half a year.